Contact Trustmark
If you choose to communicate with us by email, you should be aware that the security of incoming Internet email is not secure. We strongly encourage you to use encrypted email when sending sensitive and/or confidential information. By sending sensitive or confidential email messages that are not encrypted, you accept the risks of such lack of security and possible lack of confidentiality. If you elect to communicate from your workplace computer, you also should be aware that your employer and its agents have access to email communications between you and us.
Update My Information
New York policy holders update infomation here.
Select one of the following forms to update your information.
Claim forms
- Change your name
- Change your beneficiary
- Automatic bank draft/electronic funds transfer
- Lost check agreement
- Job loss protection reimbursement
- Instructions for Child Term Life conversion
- Instructions for policyholder service request, includes:
- Request loan
- Request partial withdrawal
- Request life surrender
- Change of ownership
- Change of age (birth date)
- Change of premium payment frequency
- Reduce amount of insurance
- Change death benefit option rider
- Re-order copy of policy
- Removal of benefit riders




Email me updates!