View All Blog Posts


It’s time to get proactive about our health and our insurance

By: Frank Morang, Regional Sales Director, Empire Region

Back in June, I shared a personal story about a recent health scare. I was a part of one of those dramatic statistics that we share in our industry, but don’t really think about deeply or apply to ourselves. Since sharing the story of my triple bypass surgery, I’ve had more time to reflect and more time to look closely at why people can be so blasé about the risks. 

Posted on February 26, 2019 in Critical Illness Employee Communication

Breast Cancer Awareness Month: Reduce your risk

Every October, we celebrate the strength of those coping with breast cancer and come together in our shared mission to find a cure. In an ideal world, we’d wish that no one would have to cope with breast cancer in the first place; and, with that in mind, we’ve compiled several ways that you can help reduce your risk.


Posted on October 18, 2018 in Critical Illness Wellness

This is my story: Frank Morang

By: Frank Morang, Senior Regional Sales Director, Empire Region

One of the greatest obstacles we have to overcome in the insurance industry is the widely-held belief that, “It’s not going to happen to me”. A broken leg? “I’m not accident prone, it won’t happen to me.” A sickness that puts you out of work? “I can tough it out, I don’t need protection”. A triple bypass surgery? “I’m in good health, it’s not going to happen”. That last one, the triple bypass surgery, that was me.  

Posted on June 19, 2018 in Critical Illness Trustmark

This is my story: Kellie Ortiz

By: Kellie Ortiz, Senior Manager, Customer Promise & Customer Care

Some people might have the wrong idea about customer service, or as we call it here at Trustmark: customer care and customer promise. They tend to think that our job primarily consists of fielding calls from upset customers or explaining the nuances of an insurance policy to a policyholder. However, our job is actually so much more than that.

Posted on May 04, 2018 in Critical Illness Customer Service

Time for change in critical illness insurance – supporting prevention can save lives

By: Dr. Howard Fixler, Medical Director, Trustmark Voluntary Benefit Solutions

In the first article of this series, we looked at how insurers and medical practitioners are two key elements in the care continuum yet far too often aren’t in alignment; especially when it comes to critical illness. A doctor may treat a patient in a different way than how some voluntary insurance is set up to cover the patient, leaving consumers without the financial protection they thought they had, during a much-needed time. But, the gap between the medical and insurance worlds goes far beyond that. 

Posted on December 21, 2017 in Critical Illness Industry

Time for change in critical illness insurance – creating alignment between medicine and insurance

By: Dr. Howard Fixler, Medical Director, Trustmark Voluntary Benefit Solutions

Between 1960 and 2015, the average life expectancy of an American has increased from 69.77 years to 78.74 years. That’s nearly a 10-year increase in the past 55 years! Consider all the medical advancements across all kinds of conditions and treatments this represents. Further, consider that there are billions and billions of dollars poured into medical research annually. Clearly, the ways we treat patients and the way we view illness are constantly changing, but the question is: are insurance policies keeping up with this rapid pace of change?

Posted on December 14, 2017 in Critical Illness

How hospitals and insurers can support caregiving

By: Dan Johnson, Vice President of Sales and Marketing

Caregiving is a huge responsibility. For one in six U.S. employees, it is essentially a second job given the time and energy required to be a caregiver for a loved one.1 We recently took a look at how employers could support employees who are caregivers, but it’s not just employers who are trying to help; the healthcare industry and insurance carriers are on board too. Since November is National Family Caregivers Month, it’s the perfect time to show how this emphasis on supporting caregivers is paying dividends for patients, employees and their employers.

Posted on November 02, 2017 in Broker News Critical Illness Health & Wellbeing

Innovation starts with listening to the customer

Innovation is the driving force behind advancement. To move forward requires fresh thinking and fresh ideas. In the world of insurance, this is every bit as true as it is in other fields, but the human element involved in insurance lends a different slant to the way we approach innovation. We’re not building a faster car or looking to improve computer processing power, we’re looking to better protect our policyholders. Keeping that idea as our focus is what leads to insurance innovation.

Posted on August 01, 2017 in Critical Illness Life Insurance Trustmark

Supporting employees who are caregivers

By: Christin Kuretich, Director, Product & Innovation

People can wear all kinds of different hats: employee, spouse, parent, friend, advisor and, in many cases, caregiver. More than one in six U.S. employees has, in effect, a secondary job as a caregiver for a relative.1 A growing elderly population means, the number of employees who are caregivers is only going to increase. As pointed out in an article in Employee Benefit News, this raises the stakes for employers when it comes to supporting these employees who are also caregivers.

Posted on May 24, 2017 in Critical Illness Life Insurance

6 Ways New Critical Illness Insurance Can Better Support Consumers

Think about the changes in technology in the last 20 years; the computing power of cell phones, the growth of social media and self-driving cars are all now very much realities. And, along with those technological advances, there have been just as many changes in the world of medicine and, specifically, how doctors treat critical illness.

Posted on March 22, 2017 in Critical Illness Industry

 |<  < 1 - 2  >  >| 
Displaying results 1-10 (of 12)